Management

Configuring Outlook Express

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers. To find them out:

• Log into H-Sphere control panel;
• Click Mail Service on your control panel home page.

Your provider's mail server may use different SMTP relays for sending e-mail - POP before SMTP or SMTP AUTH. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for a short period of time. In other words, if your server uses POP before SMTP, you need to check your e-mail first, only then you can send your messages. If your mail servers uses SMTP AUTH, you must configure your Outlook Express to send a login and password not only when you receive e-mail, but also when you send it. Ask your provider which relay the server uses.

Configuring Outlook Express

To configure this e-mail client with the POP before SMTP relay:

1. Open Outlook Express.
2. In the menu bar, go to the Tools drop-down menu and select Accounts.

   

3. On the page that shows, click Add and select Mail.

   

4. On the wizard page that shows, enter your name in the field and click Next to proceed.
   Note: this e-mail will appear when you send out e-mails.

   

5. On the page that shows, enter your E-mail Address and click Next to proceed.

   

6. In the form that shows:
   - in the drop-down box, choose POP3 as your incoming server;
   - enter the Mail Server Name for both Incoming Mail and Outgoing Mail;
   - click Next to proceed.

   

7. On the page that appears:
   - make sure to enter full e-mail address in the Account Name field;
   - enter e-mail box password in the Password field;
   - check the Remember Password box to avoid entering it every time you check or send e-mail;
   - click Next to proceed.

   

8. On the page that shows, click Finish to save settings and get back to the list of e-mail accounts.

   

9. Now that e-mail account is created, select Accounts from the Tools drop-down list in the menu bar.
10. On the Internet Accounts window, select the newly created mail account and click Properties to edit the settings for your e-mail account.

    

11. On the Properties page that appears, choose the General tab and check the settings of your e-mail account.

    

    Here you can:
    - set the name that will show in your letters
    - set reply email (should be the same as email )
12. Click Apply and OK to save settings.
    
    Configuring Outlook Express with SMTP Auth Relay

You can set SMTP Auth relay right after your e-mail account is created (steps 1- 8) as described above. To set SMTP Auth, do the following:

1. Select Accounts from the Tools drop-down menu in the menu bar.
2. On the Internet Accounts window, select the newly created mail account and click Properties to edit the e-mail settings.

   

3. On the Properties page that appears, choose the Servers tab.
4. Check My server requires authentication box and click Settings on the right.

   

5. On the Outgoing Mail Server window that shows you can:
   - use the same settings as incoming server;
   - enter account name and input another password for outgoing e-mail.
   Note: make sure to check Remember password if you don't want to enter password each time you send out e-mail.

   

6. Click OK.
7. Back on the Properties page, click Apply and OK to save settings and then close all dialog boxes.

Now that Outlook Express is configured, you can send and receive e-mails.

Configuration of Outlook Express mail client for secure connection with mail

For secured connection SSL / TLS use the next mail client settings:

• Servers for acceptance/sending emails (pop3/smmtp/imap):

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• Secured connection ports:

993   imaps
995   pop3s
465   smtps

Example for setting a secure connection with mail in the mail client Mozilla Thunderbird:

- for the incoming mail server (POP Mail Server)

- for the outgoing mail server (SMTP Server)

Navigation

Click the Mail Info icon on your Control panel home page to manage your account mail services from the Mail controls page:

• Mail domains: a mail domain whose mail resources you can manage and view on the mail domain controls page. To manage e-mail resources on your other domains, choose it from the drop-down list and click the Go button next to the drop-down list.
• Incoming POP3 Server and Outgoing (SMTP) Server: servers to deliver e-mail from and to your e-mail resources.
• Login: login to sign into your e-mail box or change its password from outside your Control panel.
• Change E-Mail box Password Link. You can use this link on your website to change e-mail box password without logging into H-Sphere CP.
• Mail traffic: traffic run up by incoming and outgoing mail on the mail domain it is displayed for.
  Mind that it also includes traffic generated by incoming spam or virus messages the system deletes. More on traffic.
• Mail relay: switch the option on to ensure incoming mail is kept on the mail relay server, if your primary mail server goes down.
• AntiSpam: this resource filters and deletes incoming spam messages. Antispam can be added for for all e-mail boxes or for all e-mail resources.
• AntiVirus: this resource checks incoming mail for viruses. Antivirus can be added for all e-mail boxes or for all e-mail resources.
• SPF: determines rules to be used by your correspondets' mail servers to check whether e-mails received from your mail domain are forgery or not.

• Mail domain aliases: aliases of your mail domain. More on mail domain aliases.
• New E-mail Setup Functions: links to create new e-mail resources.
• [A] ... [Z] first-letter navigation links to the rest of your mail resources (based on alphabetical sorting)
• SPF: determines rules to be used by your correspondets' mail servers to check whether e-mails received from your maildomain are forgery or not.
• [Prev] [1] [2] ... [Next] navigation links (appear if there are more than 10 mail resources on the mail domain) to the rest of your e-mail resources
• E-mail: e-mail address of e-mail resources on the mail domain.
• Resources included: e-mail resources working on this e-mail address:
  
  • - e-mail box
  • - forward
  • - mailbox alias
  • - autoresponder
  •   - mail SMS 
  • - antispam     - customized antispam
  • - antivirus       - customized antivirus
• Properties: properties of e-mail resources working on this e-mail address:
  
  
  • - e-mail box quota usage (more)
  • - sign in the e-mail box (more)
  • - catch all. This property is set on a e-mail box level to catch all e-mail sent to non-existent e-mail addresses at this domain. It can be enabled only for one e-mail box per domain. It can't be enabled on other e-mail objects like mail alias, forward, responder.
  • - discard all incoming e-mails (more)
  • - add subscribers/moderators/trailer to a mailing list (more)
  • - delete all e-mail resources working on the e-mail address

Configuring Netscape Mail

To configure your Netscape Mail or any other e-mail client, you need to know your POP3 and SMTP servers. To find them out:

• Log into H-Sphere Control panel;
• Click Mail Service on your Control panel home page.

Your provider's mail server may use different SMTP relays for sending mail - POP before SMTP or SMTP AUTH. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for a short period of time. In other words, if your server uses POP before SMTP, you need to check your mail first, only then you can send your messages. If your mail servers uses SMTP AUTH, you must configure your Outlook Express to send a login and password not only when you receive mail, but also when you send it. Ask your provider which relay the server uses.

Configuring Netscape E-mail

To configure this e-mail client with the POP before SMTP relay:

1. Open Netscape Mail.
   

   Netscape users may experience problems with collecting their mail. In this case, mail server login name must be written with the % character instead of the @ sign, e.g. username%example.com. Netscape only supports a clear-text SMTP AUTH protocol so SSL use is required.

2. In the top menu bar, select Preferences from the Edit drop-down menu:

   

3. Click Mail and Newsgroups in the left menu and select Identity. On the page that appears:
   • enter your name as the following example shows
   • enter the e-mail address of the account you're setting up
   • enter the reply e-mail address (usually the same as e-mail address):

     

4. Select Mail Servers in the left menu and click Add against the Incoming Mail Servers field.

   

5. On the dialog window that shows, choose the General tab and fill the form:
   • Enter the Server name;
   • Choose POP as Server type
   • Enter User name
   • Select Remember password if you want to login to your mail account without having to type a password every time.
   • Optionally, select Check for mail every specified period of time.

   

6. Select the POP tab to choose different Incoming Mail options.

   

7. Click OK to save settings.
8. Back on the Mail Servers page, enter the Outgoing Mail Server info:
   • Enter Outgoing Mail Server name;
   • Enter User name (make sure to type full e-mail address in this field).

   

9. Click OK to save settings.

Now your netscape mail is configured and you are welcome to use it.

Configuring with SMTP Auth relay

1. Repeat steps 1-8 from of the instructions above
2. Under "Use Secure Socket Layer (SSL) or TLS for outgoing messages", select Always.

   

3. Click OK to save settings.

Now that Netscape Mail is configured, you can send and receive e-mails.

Configuring Eudora E-mail Client

To configure your Eudora or any other e-mail client, you need to know your POP3 and SMTP servers. To find them out:

• Log into H-Sphere Control panel;
• Click Mail Service on your Control panel home page.

Your provider's mail server may use different SMTP relays for sending mail - POP before SMTP or SMTP AUTH. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for a short period of time. In other words, if your server uses POP before SMTP, you need to check your mail first, only then you can send your messages. If your mail servers uses SMTP AUTH, you must configure your Eudora to send a login and password not only when you receive mail, but also when you send it. Ask your provider which relay the server uses.

Configuring Eudora

To configure this e-mail client with the POP before SMTP relay:

1. Open Eudora.
2. In the menu bar, go to the Tools drop-down menu and select Options.

   

3. On the page that shows, select Getting Started on the left and fill in the following form:

   

   • Real name - enter the name you would like others to see when they receive your e-mail;
   • Return address - your full e-mail address;
   • Mail Server - your incoming mail server;
   • Login Name - your e-mail address;
   • SMTP Server - your outgoing mail server.

   Click OK. Once you have filled these fields, Eudora will populate other settings based on your input.

4. Select Checking Mail on the left and fill out the form that shows:

   

   • Mail Server (POP) and Login Name should be populated from your input on the Getting Started screen.
   • Check for mail every "X" minutes - determine how often Eudora will check for new mail messages when you are connected.
   • Send on check - allows you to send any outgoing mail messages at the time that you check for incoming mail.
   • Save password - check this option so you will not have to enter it each time you check your mail.

   Click OK to save settings.

5. Select Incoming Mail on the left and check the necessary options:

   

   • Server Configuration - must be set to POP;
   • Leave mail on server - allows your e-mail to be stored on a server;
     Otherwise, mail can be deleted after storing for a certain amount of days or upon emptying from Eudora's Trash bin;
   • Skip messages - allows you to not download messages that are of a large size;
   • Offline should not be checked;
   • Authentication style should be set to Passwords.

   Click OK.

6. Select Sending Mail on the left.

   

   • Return address and SMTP server should already be completed from previous fields on the Getting Started tab;
   • Domain field can be left blank;
   • Allow authentication should not be checked for POP SMTP relay;
   • Immediate send allows Eudora to send messages immediately after being written, as opposed to storing them in the Outbox for you to send at a later time;
   • Check Send on check to send any outgoing mail messages at the time that you check for incoming mail;
   • Leave Secure Sockets as the default setting;

   Click OK to save settings.

Configuring Eudora with SMTP Auth Relay

To set SMTP Auth, do the following:

1. Repeat steps 1-6 as described above.
2. In addition to settings on step 6, check the Allow authentication box.

   

3. Click OK.

Now that Eudora Mail is configured, you can send and receive e-mails.